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Senior Operations Manager - Chief of Staff Office - PwC

Locatie: Amsterdam
Dienstverband: Full-time
As Senior Operations Manager, you are mainly responsible for performing resource management activities such as facilitation of recruitment processes, managing and overseeing the resource plan, supporting financial processes, business and technical writing, and other communications.

Job Description & Summary

The PwC Technology and Network Information Security (NIS) team at PwC is searching for talented security and technology professionals to build out a new centre of excellence in the Netherlands. 

Operating on a local, regional and global scale, Network Information Security (NIS) is responsible for the definition of our security strategy to hands on execution of our global Cyber Readiness Program, moving from predominantly local to centralized services. Global Technology is responsible for driving the adoption and operation of global IT services across the organization.  

If you are seeking an exciting career with the scope to grow your cyber security and technology skills through major change on a global scale, then NIS and PwC Technology will empower you to do so.

In order to execute against the PwC Technology and NIS agenda, the team is structured into the following Pillars-

  • Chief Technology Risk Office (CTRO)

  • Business Change Technology and Security (BCTS)

  • Chief Technology Office (CTO)

  • Technology and Security Operations (TSO)

  • Chief Admin Office (CAO)


  • Office of the Chief Information Technology Officer (OCITO)

NIS and PwC Technology are building the first global cyber security and technology function at PwC. Our mission protects 300,000 PwC members across 160 member firms worldwide as well as our global clients.

What does your work look like?

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional, our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

Demonstrates extensive abilities and/or a proven record of success as a contributor/leader in the following areas:

  • Performing resource management activities such as facilitation of recruitment processes, managing and overseeing the resource plan, supporting financial processes, business and technical writing, and other communications;

  • Executing people engagement activities such as facilitation and management of new employee onboarding processes, employee retention programs, and other related activities;

  • Tracking and reporting detailed metrics around resource management, recruiting, organizational structure and growth, and staff engagement with people engagement programs;

  • Building and maintaining complex programs while supervising teams to execute against overall strategy;

  • Understanding strategic initiatives and implications to messaging in a global organization; and,

  • Resolving complex issues and conflicting interests with diplomacy or recognizing when issues need to be escalated.

  • Performing and interpreting business analysis processes;

  • Building and overseeing components of a reporting program;

  • Translating technical concepts into business impact for multiple audiences;

  • Building and maintaining relationships across a broad spectrum of lines of service and business units;

  • Working with and managing expectations of multiple stakeholders across functional and technical skill sets; 

  • Communicating the importance of metrics and working with stakeholders to identify what is important to measure

Who are you?

Demonstrates extensive level abilities with, and a proven record of success in:

  • Demonstrating ability to work directly with Vertical/Horizontal/Functional Leadership across a matrixed organization;

  • Demonstrating thorough organizational skills to quickly transfer into organized needs for communication and training to appropriate stakeholders; and,

  • Working effectively within tight deadlines and embracing a rapidly changing environment.

  • Applying information security strategy principles in the support of and integration with key business and strategic priorities;

  • Contributing new intellectual capital through deep knowledge and direct professional experience in a subject matter area or technical domain within information security strategy;

  • Translating overall strategy by leading or managing others and performing work with significant independence;

  • Influencing both internally and externally through building and leading a large team or complex project, or multiple teams or projects, within the information security strategy space

What can we offer you?

  • Many training and courses that contribute to your personal and professional development;

  • An appropriate salary and extensive employment benefits. These benefits include a 'well-being budget'. This is a personal yearly budget of €1000,- that you can spend on your health, e.g., mindfulness, sports, lifestyle coaching, a second screen for your home office and noise cancelling headphones  

  • Monthly internet allowance 

  • A lease car or car allowance, laptop and an iPhone;

  • 32 holiday days per year 

  • Informal and interesting (virtual) events with colleagues. 

Apply now!

Are you interested in this vacancy and do you meet the requirements? Apply directly by clicking the button. We would like to receive your resume and cover letter. In addition, be aware that performing an assessment can be part of the application process. If you have any questions about the vacancy, please contact our Recruiter Anamika Ranjan.

Please note: direct applications only, no recruiters.


Informatie en sollicitatie:

Direct solliciteren:

Please send your application for Senior Operations Manager - Chief of Staff Office at PwC in Amsterdam including your resume and cover letter via our website.

Vacature geplaatst op
28 oktober 2022
Direct Solliciteren
Meer informatie:

If you have any questions about the vacancy, please contact our Recruiter Anamika Ranjan.


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